Insurance Claims and Policy Processing Clerks
Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives.
Insurance Claims and Policy Processing Clerks earn a median of $23.67/hr — about $49,000 a year. The lowest-paid 10% earn $18.06/hr; the top 10% earn $35.38/hr. (Annual figures are approximate: hourly × 2,080.)
What you'd actually do
- Prepare insurance claim forms or related documents, and review them for completeness.
- Calculate amount of claim.
- Post or attach information to claim file.
- Transmit claims for payment or further investigation.
- Contact insured or other involved persons to obtain missing information.
- Review insurance policy to determine coverage.
How you get there
Typical entry-level education: High school diploma. Overall preparation: some preparation (Job Zone 2 of 5).
The feel of the work
The work is mostly indoors; precision matters — small details carry weight. (Compared against the other 818 careers in the guide.)
Working for yourself
About 0.5% of insurance claims and policy processing clerks are self-employed.
Who it tends to fit
This work tends to fit people who are organized and detail-focused and take-charge.
Work a simulated shift in this job — freeMake the real decisions this job involves, then see what your choices say about you.Related careers
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Quick questions
- How much does a insurance claims and policy processing clerk make?
- The median pay is $23.67 per hour — roughly $49,000 a year, with the real range running from about $18.06/hr (10th percentile) to $35.38/hr (90th percentile). Source: U.S. Bureau of Labor Statistics.
- Do you need a degree to be a insurance claims and policy processing clerk?
- The typical entry-level education is: High school diploma. Overall preparation level: some preparation (Job Zone 2 of 5).
- What does a insurance claims and policy processing clerk actually do all day?
- Prepare insurance claim forms or related documents, and review them for completeness. Calculate amount of claim. Post or attach information to claim file.
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