How much does a first-line supervisors of retail sales worker make?

The median pay is $23.33 per hour — roughly $48,500 a year, with the real range running from about $15.92/hr (10th percentile) to $37.06/hr (90th percentile). Source: U.S. Bureau of Labor Statistics.

Do you need a degree to be a first-line supervisors of retail sales worker?

The typical entry-level education is: High school diploma. Overall preparation level: some preparation (Job Zone 2 of 5).

What does a first-line supervisors of retail sales worker actually do all day?

Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints. Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers. Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

Sales

First-Line Supervisors of Retail Sales Workers

Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

What it pays
First-Line Supervisors of Retail Sales Workers earn a median of $23.33/hr — about $48,500 a year. The lowest-paid 10% earn $15.92/hr; the top 10% earn $37.06/hr. (Annual figures are approximate: hourly × 2,080.)

What you'd actually do

Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Instruct staff on how to handle difficult and complicated sales.
Assign employees to specific duties.

How you get there

Typical entry-level education: High school diploma. Overall preparation: some preparation (Job Zone 2 of 5).

The feel of the work

You're around people constantly; time pressure is a real part of the job. (Compared against the other 818 careers in the guide.)

Working for yourself

About 22.5% of first-line supervisors of retail sales workers are self-employed.

Who it tends to fit

This work tends to fit people who are take-charge, organized and detail-focused and people-focused.

Work a simulated shift in this job — freeMake the real decisions this job involves, then see what your choices say about you.

Related careers

Quick questions

How much does a first-line supervisors of retail sales worker make?: The median pay is $23.33 per hour — roughly $48,500 a year, with the real range running from about $15.92/hr (10th percentile) to $37.06/hr (90th percentile). Source: U.S. Bureau of Labor Statistics.
Do you need a degree to be a first-line supervisors of retail sales worker?: The typical entry-level education is: High school diploma. Overall preparation level: some preparation (Job Zone 2 of 5).
What does a first-line supervisors of retail sales worker actually do all day?: Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints. Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers. Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

Wages: U.S. Bureau of Labor Statistics, OEWS. Tasks & interests: O*NET. Career pathways shown in the app are draft archetypes — verify before relying on them. Trailhead is a free career guide for students — honest numbers, no hype.

Trailhead is operated by FLEXVermont LLC. It is intended for high-school students age 13 and older, and the educators and families who support them, and is not directed to children under 13. Trailhead is provided for general informational and educational purposes only. It does not offer professional, financial, or career advice, and its wage figures and pathways are estimates that may not fit your situation — they should not be relied on as the sole basis for any decision.