How much does a first-line supervisors of gambling services worker make?

The median pay is $30.68 per hour — roughly $64,000 a year, with the real range running from about $19.90/hr (10th percentile) to $40.75/hr (90th percentile). Source: U.S. Bureau of Labor Statistics.

Do you need a degree to be a first-line supervisors of gambling services worker?

The typical entry-level education is: High school diploma. Overall preparation level: some preparation (Job Zone 2 of 5).

What does a first-line supervisors of gambling services worker actually do all day?

Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service. Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating. Perform paperwork required for monetary transactions.

Personal Care & Service

First-Line Supervisors of Gambling Services Workers

Directly supervise and coordinate activities of workers in assigned gambling areas. May circulate among tables, observe operations, and ensure that stations and games are covered for each shift. May verify and pay off jackpots. May reset slot machines after payoffs and make repairs or adjustments to slot machines or recommend removal of slot machines for repair. May plan and organize activities and services for guests in hotels/casinos.

What it pays
First-Line Supervisors of Gambling Services Workers earn a median of $30.68/hr — about $64,000 a year. The lowest-paid 10% earn $19.90/hr; the top 10% earn $40.75/hr. (Annual figures are approximate: hourly × 2,080.)

What you'd actually do

Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.
Perform paperwork required for monetary transactions.
Respond to and resolve patrons' complaints.
Greet customers and ask about the quality of service they are receiving.
Perform minor repairs or make adjustments to slot machines, resolving problems such as machine tilts and coin jams.

How you get there

Typical entry-level education: High school diploma. Overall preparation: some preparation (Job Zone 2 of 5).

The feel of the work

You're around people constantly; precision matters — small details carry weight. (Compared against the other 818 careers in the guide.)

Working for yourself

About 19.1% of first-line supervisors of gambling services workers are self-employed.

Who it tends to fit

This work tends to fit people who are take-charge, organized and detail-focused and hands-on.

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Quick questions

How much does a first-line supervisors of gambling services worker make?: The median pay is $30.68 per hour — roughly $64,000 a year, with the real range running from about $19.90/hr (10th percentile) to $40.75/hr (90th percentile). Source: U.S. Bureau of Labor Statistics.
Do you need a degree to be a first-line supervisors of gambling services worker?: The typical entry-level education is: High school diploma. Overall preparation level: some preparation (Job Zone 2 of 5).
What does a first-line supervisors of gambling services worker actually do all day?: Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service. Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating. Perform paperwork required for monetary transactions.

Wages: U.S. Bureau of Labor Statistics, OEWS. Tasks & interests: O*NET. Career pathways shown in the app are draft archetypes — verify before relying on them. Trailhead is a free career guide for students — honest numbers, no hype.

Trailhead is operated by FLEXVermont LLC. It is intended for high-school students age 13 and older, and the educators and families who support them, and is not directed to children under 13. Trailhead is provided for general informational and educational purposes only. It does not offer professional, financial, or career advice, and its wage figures and pathways are estimates that may not fit your situation — they should not be relied on as the sole basis for any decision.